The concept of agency in artificial intelligence has become a focal point in both technical and public discourse. At Renessai, we have strongly argued that AI does not have agency at all, but, a closer look at both research and practical experience reveals a more nuanced reality. One could ponder even what is even the thinking we humans do.

As a business leader, you don’t need to understand the inner workings of LLMs, but understanding a few basic fundamentals is enough to steer your AI initiatives towards reliable outcomes, rather than exposing your organisation to unnecessary business risks from hallucinations.

It’s unlikely that we now live in the singular moment where technology’s inherent neutrality breaks—where everything suddenly turns ‘bad.’